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Battery FAQ

Battery FAQ

A perfectly functioning mobility scooter or power chair, is a pleasure while a malfunctioning one can be a source of real frustration. Often times it’s the battery. Should you run into a problem, check out the following frequently asked questions and corresponding answers relating to both scooter and power chair batteries.*

Battery FAQs
Q: The Mobility Scooter or Power Wheelchair will not power up, is it the Batteries?
A: Batteries very rarely go dead overnight. If the batteries were working fine within the last week or so, chances are it could be something else. However, if the batteries are a year or older and you have been noticing that they no longer get you as far as they used to or require charging more often, then you need new batteries. Additionally, if the Scooter or Chair hasn’t been used for a prolonged period of time, more than 6 months, and now will not power up, they may need replacing. Also, for larger batteries, there may be a fuse that has blown.

Q: My charger is plugged in but the charging light does not come on?
A: Mobility Scooter and Power Wheelchair chargers are designed to protect against overheating the batteries when in operation. They do this by requiring the batteries to already have a 10 to 11 Volt charge on them. If your batteries have dropped below 11 volts, the charger will not turn on. Batteries that have been left sitting for a long period of time often fall below the acceptable level to the point where the charger will not turn on. You basically have two options. Try reviving the batteries using a charger without the safety feature or get new ones.

Q: How do I charge my batteries correctly?
A: To properly charge your mobility battery, follow these simple procedures:
– Anytime you use the Power Wheelchair or Scooter, give it a full charge overnight or when you’re done using it.
– If you’ve just purchased new batteries, charge them for about 10 hours every night for 5 nights in a row, this will break them in.
– If you have deeply discharged your batteries, i.e. run them down to the point the chair or scooter stopped moving, if possible, immediately plug in the charger. If you wait too long the batteries may fall below 11 Volts and the charger will not turn on at that point. See above.

Q: Can I use a regular car battery on my Power Wheelchair or Scooter?
A: No. Car batteries are designed to provide a very large amount of current for a short period of time. They would actually work but they would quickly die, usually in a month or so. Power Wheelchair and Scooter batteries are designed to provide a steady amount of current over a long period of time. This why they are called Deep Cycle batteries.

Q: How should batteries be stored?
A: Always store your scooter & wheelchair batteries FULLY CHARGED.
– Check all batteries once a month and recharge as needed.
– Sealed batteries can hold a charge for up to 6 months.
– When storing a chair or scooter for more than 1 month, charge the batteries and then disconnect them.
– Avoid hot and cold extremes when storing.

Q: What is the proper way to store batteries for the winter?
A: Store batteries fully charged. Check them once a month and recharge as needed. Sealed batteries can hold their charge from 6 to 12 months. Remember, if storing your chair for longer than a couple of weeks, it’s best to charge the batteries and then disconnect them.

*courtesy Golden Technologies

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