Job Posting: Entry-Level IT Specialist
Position Title: IT Specialist
Location: Remote
Job Type: Full-time
Salary: Competitive, commensurate with experience
Company: Compuwork
ABOUT US
Compuwork is a forward-thinking MSP dedicated to providing exceptional IT solutions and services. We are seeking a motivated and tech-savvy individual to join our IT team as an Entry-Level IT Specialist. This is an excellent opportunity for recent graduates or those looking to start their careers in the IT field.
RESPONSIBILITIES
As an Entry-Level IT Specialist, your primary duties will include:
- Providing first-line technical support to users, resolving hardware and software issues.
- Installing, configuring, and maintaining computer systems, peripherals, and software applications.
- Assisting in troubleshooting network connectivity issues and ensuring system security.
- Performing routine maintenance on hardware, including updates and backups.
- Documenting and tracking technical issues and solutions in the ticketing system.
- Collaborating with team members on IT projects and initiatives.
- Supporting onboarding and offboarding processes, including account setups and hardware provisioning.
- Occasionally commuting to the office or client site if needed.
- Moving or lifting IT equipment weighing up to 50 pounds when required.
REQUIREMENTS
We are looking for candidates with the following:
- Language: Fluent in English
- Communication: Ability to articulate one’s self clearly and effectively
- Education: Associate degree in Information Technology, Computer Science, or related field (or equivalent experience).
- Technical Skills:
- Proficiency with Microsoft Office 365, Windows 10, Windows 11, macOS, and iPhones.
- Understanding of Multi-factor Authentication (MFA) and security best practices.
- Familiarity with basic networking concepts and troubleshooting.
- Physical Requirements: Ability to move and lift equipment weighing up to 50 pounds.
- Availability: While the role is primarily remote, candidates must be able to commute to the office or client site when needed.
- Soft Skills: Strong communication skills, attention to detail, and a proactive attitude toward learning.
PREFERRED QUALIFICATIONS
While not required, the following will give candidates an edge:
- Previous experience in a help desk or technical support role (internship or part-time work acceptable).
- Certifications such as CompTIA A+, Network+, or equivalent.
WHAT WE OFFER
- Hands-on training and mentorship from experienced IT professionals.
- Opportunities for career advancement within the company.
- Access to cutting-edge tools and technologies.
- Comprehensive benefits package, including health insurance, PTO, and retirement plans.
